Terms & Condition
Booking Procedure, Payment Terms & Cancellation Policy
Please read these terms and conditions of use carefully before using this site. Your use of this Web site is expressly conditioned on your acceptance of the following terms of use.By using this Web site, you signify your assent to these terms of use and privacy policy. If you do not agree with any term and condition, then feel contact us.
Booking Policy:
All correspondence(s) in respect of Tours / Travel Services and bookings should be addressed to Golgotour.
As per the booking policy, A minimum deposit of 30% of the total cost and full airfare is
to be paid by you to Golgotour.com the deposit is required to hold the booking on
confirmed basis.
20% remaining when your booking is done.
Remaining 50% - 03 weeks before the date of arrival.
Any booking made within 15 working days of the date of services would be considered to be a late booking and for same the full and final payment is required to be made at the time of booking itself.
Note:
Apart from above, in case of bookings for special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year, Pushkar Fair, Diwali etc) full payment is required to be made at the time of booking itself.
If You Cancel Your Holiday
You, or any member of your party, may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our offices.
The applicable cancellation Charges are as per the published cancellation policy below:
Cancellation charges per person after confirming the package
- If cancellation is 90 days prior to arrival- 50% of the deposited amount towards Tour cost , shall be refunded. » If cancellation is between 90 days to 60 days prior to arrival - 30% of the deposited amount towards "Tour Costshall be refunded.
- If cancellation is between 60 days to 30 days prior to arrival - 20% of the deposited amount towards Tour Cost shall be refunded
- If cancellation is within 30 days prior to arrival - No Refund
- There is no refund on cancellation of bookings during festival dates and peak season that is from 29 September 2019 to 10 January 2020.
- In the event of cancellation/amendment Golgo Tour would charge a processing fee of 10% of the total invoice amount. Golgo Tour will assist to try and collaborate with the hotel to get the penalty amount to the minimum possible and find alternate solutions such as, using the credited amount for future reservations, but the final decision on the same lies with the hotel authorities and it is not Golgo tour liability.
Important Note
- The Company will not be liable for any loss, injury or damage to any person, property, or otherwise in connection with any accommodation, transportation or other services, resulting directly or indirectly - GOD, hazards, fire, accident machinery or Any rule in the rules of equipment, transport, violation war, political proximity, civil disturbances, attacks, riots, strikes, theft, travel, epidemic, medical or custom department Britt any receives another reason beyond our control.
- Prohibited goods by any state govt are not allowed in the coach. Passenger is responsible if such goods are found and passenger will be left at the checking point.
- Passengers are joining the tour at their own risk & responsibility.
- Passenger should report at the time mentioned in the coupon.
- Passengers are requested to look after their luggage. Company is not responsible for any loss or damage.
- Company is not liable for any kind of refund incase of mechanical failures or natural calamities.
- Base category rooms will be booked in Hotels until and unless specified in the quotation. In case the rooms are not available in selected hotel, rooms shall be booked in similar hotel or higher category rooms where you need to pay the differences. Any date amendments in the air tickets will be considered as cancellation only and new tickets are issued under new applicable fare at the time of issuance of ticket and cancellation charges are applicable for the cancelled tickets as per airline policy. In case we are unable to get the confirmations then the deposited amount shall be refunded to the guest. Once given confirmation then full and final payment should be made either in cash or draft at the time
- Rates mentioned above are valid for Indian nationals only until and unless specified along with quotation.
- The quotations are given without holding any confirmed reservations either in the airlines or in the hotels. Once the quotation is accepted by the guest and advance amount is deposited either in Cheque/cash to process the reservation, the booking is processed at our end.
- Any amendments in the date or itinerary are to be intimated us in writing and amended confirmation depends on the availability of given hotels on requested dates. Cancellation policy shall be applicable in such case.
- Whether to take service or not . Please carry your valid Identity proof card(passport incase of International travel) containing your Photographs it is required at the airport and during check in at hotels.Pancard is not avalid identity proof so please do not carry that with you.The checkin and check-out time of most of the hotels is 02 PM to 12 PM and number of meals including breakfast is always corresponding to the no. of nights booked by the guest. The hotel does not provide breakfast on the day of arrival . For early checkin and late checkouts payments are to be settled directly by the guest at the hotel.
- Company can assist you in processing visa for international travel but can assure your visa and in case of failure of visa Process, the cancellation policy will be applicable and will be charged from client.
- Incase of International travel, rates may vary based on change of ROE or any other fluctuation in international market or subject to availability.
- We strongly suggest our customer to carry hard copy of complete Vouchers provided by Company to present the hotel and Avail the services through the booking reference number. In case you do not present the vouchers at the hotel while checking in, Hotel can deny your booking and may not allow you to check in the hotel. In such situations Company will not be responsible for the same.
- Company reserves the right, in its sole discretion, to terminate the access to any or all Company websites or its other sales channels and there lated services or any portion there of at anytime, without notice, for general maintenance or any reason what so ever.
- Company and its counterpart shall not be responsible for any change and alteration in the program due to unavoidable circumstances such as landslide, road blockage, flood, snow, and political unrest, cancellation of flight, delay arrival, sickness or accidents.
- Any extra cost incurred there of shall be borne by the clients on the spot.
- Hope the above are clear and in order. We value and welcome any suggestions you may wish to share with us. For any further customizations and clarifications regarding the above package, please feel free to contact you.